Our Services


If you have broken or damaged jewellery and are looking for a jewellery repair service, we can help. Our jewellers offer a full range of professional jewellery repair services that make it easy for you to once again experience the pleasure of wearing your precious jewellery.

Our jewellery repair service is competitively priced while maintaining the utmost quality of craftsmanship. This has enabled us to build a reputation for quality and value. Whatever your jewellery repair, rest assured we can help. We invite you to visit our store for an obligation-free quote.

watch & clock repairs

We specialize in replacing batteries and watch straps at competitive prices.

Batteries for quartz watches and key fobs are normally available with 10 to 15 minutes. Glass replacements are sent away.

We are also able to replace movements in many quartz clocks.

Visit us today for a new battery, free repair estimate or, better yet, a brilliant new timepiece for your collection.

restoration, remodelling & remakes

Whether your jewellery is worn daily or just for special occasions, over time it will suffer from wear and tear which requires the attention of a skilled jeweller.

You may choose to have a family heirloom restored to its former glory, in which case our off-site jeweller can help. We can source replacements for missing or lost gemstones or match a gemstone for colour and size.

We treat all items left with us with extreme care. To discuss your requirements please visit us in-store


Do you need to have your precious jewellery possessions valued? Bret Williams F.G.A. is a qualified gemmologist and valuer, and is one of the few in New Zealand who works from a retail store, meaning you will benefit from knowing your valuable jewellery will not leave the premises and will normally be ready for collection within 24 hours.

We offer open and transparent pricing with no hidden costs. When you have your jewellery valued, you’ll find out their current replacement value. You’ll also gain the reassurance that, if anything is lost, damaged or stolen, your insurance claim will be quick and straightforward. Why not call in today for an obligation-free quote?


With both diamond drag and laser engraving machines, we have all your personalisation needs covered, from annual trophy winners to that special wedding gift.

We can engrave a wide range of materials, and your message can include logos, images and in some cases even photographs.

All this work is carried out on-site ensuring you receive the very best in prompt service and personal advice.

Coming soon: We will be making Resin-dome name badges for bright multi-coloured cost effective identification.

care & cleaning

Proper care and handling of your jewellery can help it maintain its beauty and sparkle for years to come. We recommend an annual inspection to promote early detection of wear and tear, which may assist in avoiding gem loss and clasp failure, etc.

As well as providing professional jewellery cleaning in store, we also offer specialist products for use at home, with advice on which gems and jewellery are suitable for these products.